Although Eheim Professional external filters are now discontinued, we still stock the spare parts.
We stock spares for all models, the 2222 and the 2224, together with the thermo filter versions.
Should the spare part you need not be available, or you decide it would be more cost effective to replace your Eheim Professional, we stock the full range of Eheim Professional 3s, including the 3e electronic and Thermo versions.
We fully appreciate that when you need a spare part, you need it quickly! Please rest assured we will process your order as quickly as possible so you can get your Eheim Professioinal up and running again as quickly as possible.
Aquacadabra acts as credit broker/intermediary and not as a lender. Credit products are provided exclusively by Klarna Bank AB, which is authorised and regulated by the Swedish Financial Services Authority, with limited supervision by the Financial Conduct Authority.
Who should my customers contact if they have questions?
All existing customer loans have been automatically transferred to Klarna and your customers have also been notified directly. There will be no changes to existing terms and conditions and customers do not have to take any action. From 1st January 2019 Klarna became the lender on all new loan applications.
Should your customers contact you regarding any questions they may have, please ask them to visit: https://www.klarna.com/uk/CBRF or, if they have any other servicing needs about their loan agreement they can call us on 0333 321 6080.
Delivery & Returns
We really want you to be happy with the product that you've received. If however, when the goods arrive they're not what you want, then no problem - we have a 60 day no quibble return guarantee. Just let us know that you're going to return the item(s) by contacting us (stating your Order Number) and complete the returns packing slip that will have been included with your delivery. This will help us to quickly identify the item that you have returned (unopened and unused) - and we'll put a refund through for you.