Air pump detailsThe air pump on your Biorb works very hard, 24 hours a day and will eventually wear out. You may notice that the pump becomes noisier or the bubbles less vigorous at which point it may be time to replace the air pump.
Replacing the air pump is simply a case of unplugging the old one and plugging in the new. Simple instructions are supplied.
If your air pump stops working replace it as soon as you can to minimise interruption to the filtration. It is advisable to keep a spare air pump so that if it fails you can replace it straight away.
If the bubbles have stopped it may not be the air pump, check our help pages for more information.
- 1 x low voltage air pump
- To fit any Biorb aquarium
Transformer detailsBiorb transformers are very reliable and rarely need replacing, if yours has stopped working and you have a standard light unit check that the last bulb you fitted was the right size. If you have fitted a larger bulb it will 'blow' the transformer and stop it working. If this is the case replace the bulb before plugging into your new transformer.
Suitable for all sizes of Biorb & Biube aquariums.
- 1 x Biorb transformer
- Fits all Biorb aquariums
- 12v transformer (UK)
- Two connections (light and air pump)
- 12 month guarantee
Aquacadabra acts as credit broker/intermediary and not as a lender. Credit products are provided exclusively by Klarna Bank AB, which is authorised and regulated by the Swedish Financial Services Authority, with limited supervision by the Financial Conduct Authority.
Who should my customers contact if they have questions?
All existing customer loans have been automatically transferred to Klarna and your customers have also been notified directly. There will be no changes to existing terms and conditions and customers do not have to take any action. From 1st January 2019 Klarna became the lender on all new loan applications.
Should your customers contact you regarding any questions they may have, please ask them to visit: https://www.klarna.com/uk/CBRF or, if they have any other servicing needs about their loan agreement they can call us on 0333 321 6080.
Delivery & Returns
We really want you to be happy with the product that you've received. If however, when the goods arrive they're not what you want, then no problem - we have a 60 day no quibble return guarantee. Just let us know that you're going to return the item(s) by contacting us (stating your Order Number) and complete the returns packing slip that will have been included with your delivery. This will help us to quickly identify the item that you have returned (unopened and unused) - and we'll put a refund through for you.