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About Us

There are many reasons to shop online with Aquacadabra, not just because we have a great range of products and FREE SHIPPING on all orders. Having traded online since 2003, we were one of the original specialist online aquatic retailers. As such, we have a huge wealth of experience in online trading. We continue to develop both our website and our operations to ensure we have the products you’re looking for, at the right price, providing you with an enjoyable online shopping experience backed by an excellent level of customer service.

At Aquacadabra however, it is not just about great value for money – service is equally important, which is why we are extremely proud of achieving an independently verified Service Rating of 99% from Feefo - that's an industry leading high level of service. The good thing about Feefo reviews, they can only be left by customers that have actually placed an order with us, unlike many alternative review companies such as Trust Pilot. A big thank you to all our customers who have left this feedback - we're very grateful for you sharing this experience of shopping with us online.

We’re not just an online aquatic retailer, we are also a specialist aquatic retailer with a dry goods showroom and fish house located in Crayford, Kent, and you are very welcome to visit. Open six days a week and staffed by experienced aquarists with a love for the hobby, our staff don’t just manage the welfare of our live stock on site, many also have tropical and marine aquariums at home. It is only by being enthusiasts for the hobby that a true understanding of fish husbandry can be obtained, whether it is understanding the requirements of your fish or knowing the appropriate piece of equipment that you require to succeed in the hobby. Our experience in store and at home allows us to provide expert advice when ever required, so feel free to get in touch, you’re most welcome – whether that be by telephone (01322 520 989), our Contact Us form or via the ‘Ask a Question’ link that can be found on every product page.